Levels of Service
Disclaimer

Table of Content

• Executive Summary
• Message from the Commissioner
• Introduction
• Disclaimer
• Aids to Navigation
• Waterways Management
• Environmental Response
• Icebreaking
• Marine Communications and Traffic Services
• Search and Rescue
• Annex A - Icebreaking Services Block Commitments

Levels of service
(PDF, 1.6 MB)

The document is for planning purposes only. The levels of service statements in this document communicate the services and response levels clients can expect from CCG under normal conditions. In some circumstances, due to factors outside of the control of CCG (e.g. weather, maritime traffic, unanticipated events), CCG may be unable to meet the levels of service and service standards included in this document.