CCG/6102 National Standard Operating Procedure (NSOP)
503 - COVID-19 - Helicopter Operations Personnel
Original: 2020-03-20 Revised: 2021-03-30 Approved by Marc Sanderson, Director General, Coast Guard Personnel, on March 30, 2021.
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Purpose
The purpose of this national standard operating procedure (NSOP) is to outline the steps to be followed if a helicopter operations employee is suspected to have COVID-19 or meets the exposure criteria described in this document.
Procedures
Canadian Coast Guard (CCG) helicopters may be used to transport employees who are suspected to have COVID-19 from CCG vessels or remote locations owned by CCG. When this takes place, a rescue specialist will be on board the helicopter.
All personal information collected is to be managed according to Protected B protocols.
Step | Procedure |
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1. |
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2. | If shore-based, employee or supervisor may determine that an employee poses a potential risk to their own well-being or the well-being of other employees. On this basis, the supervisor may ask the employee to leave the workplace. Should the need arise, the employee who is suspected to have COVID-19 would be provided a procedural or surgical mask, be immediately separated from coworkers, encouraged to perform hygiene/cough etiquette (by using hand sanitizers for example) and sent home. For further information on contact tracing, see NSOP 526 COVID-19 – Canadian Coast Guard Contact Tracing Activities. |
3. | If helicopter personnel are working from the ship, please refer to NSOP 505 COVID-19 – Seagoing Personnel for guidance. |
4. | Contact between pilots, maintenance staff, crew members and clients should be minimized. |
Step | Procedure |
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1. | If helicopter personnel are shore-based, the employee who is suspected to have COVID-19 must wear a procedural or surgical mask at all times, encouraged to perform hygiene/cough etiquette and be confined to only necessary areas for their departure. |
2. | Employees who are sent home due to suspected COVID-19 are directed to contact their local public health authority to find out more about self-assessment, quarantine and testing. Pilots and maintenance personnel are directed to contact their respective managers at Transport Canada Aircraft Services Directorate (TC ASD). The manager will require the employee who is suspected to have COVID-19 to provide an update of their testing and condition as soon as received. For further information on contact tracing, see NSOP 526 COVID-19 – Canadian Coast Guard Contact Tracing Activities. |
3. | The supervisor is to contact the Regional Operations Center (ROC) as outlined in Operations safety bulletin 04-2020 Canadian Coast Guard Guidelines for Increased Awareness of the Novel Coronavirus (2019-nCoV) Disease and Sanitation Practices to Control the Spread of Communicable Disease. The ROC must then inform the National Command Center. |
4. |
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5. | If an employee is suspected or confirmed to have COVID-19, any workspaces used or occupied by affected employees are to be disinfected (refer to NSOP 518 COVID-19 – Cleaning and Disinfection Routine of the Workplace). |
Step | Procedure |
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1. |
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2. | The commanding officer will advise the Regional Operations Center (ROC) as outlined in Operations safety bulletin 04-2020 Canadian Coast Guard Guidelines for Increased Awareness of the Novel Coronavirus (2019-nCoV) Disease and Sanitation Practices to Control the Spread of Communicable Disease. Refer to NSOP 507 COVID-19 – Managing COVID-19 Outbreaks On Board Vessels. |
3. |
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4. | All other employees must be confined to the vessel until other direction has been provided. |
5. | Any workspaces used or occupied by employees who are suspected to have COVID-19 are to be disinfected as per NSOP 518 COVID-19 – Cleaning and Disinfection Routine of the Workplace. If the rescue specialist donned PPE for close contact with an employee who is suspected to have COVID-19, they must follow NSOP 502 - COVID-19 - Instructions for Rescue Specialist and Marine first Responders in Assisting a Suspected COVID-19 Patient. |
Step | Procedure |
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1. | Helicopter personnel carrying out regular flight operations are directed to return to home base upon termination of their mission. In special circumstances where this is not possible, the pilot in command will request permission for overnight accommodation from the Deputy Director, Flight Operations at TC ASD. |
2. | Where operationally possible, pilots are directed to complete flight planning from home. |
3. | If during the course of an in-flight mission, or if a pilot, crew member or client develops any symptoms listed in Step 1 of the Procedure for helicopter operations personnel (on page 1), the protocol for shore-based personnel is to be followed upon return to base (NSOP 506 COVID-19 – Shore-based Personnel). |
4. | If, in a special circumstance, the helicopter had to terminate a mission outside of base and a pilot, crew member or client developed symptoms listed in Step 1 of the Procedure for helicopter operations personnel (on page 1), the pilot in command is directed to contact the Deputy Director, Flight Operations at TC ASD and the protocol for shore-based personnel is to be followed. The pilot must also contact the ROC aviation desk. |
5. | The Deputy Director, Flight Operations at TC ASD will coordinate with the CCG’s manager, Air Support to have the aircraft returned to base. |
The regional incident command centers have the authority to make a decision on facility closures.
It is normal to be concerned about the COVID-19 pandemic, especially if you or those you know are directly affected by the situation. If you have any concerns and would like to talk to someone, contact the Employee Assistance Program (EAP) at 1-800-268-7708 and/or speak directly with your supervisor.
Enquiries
Enquiries regarding this procedure should be directed to:
- Director, Operational Personnel and Force Generation
dfo.cgopm-gcgpo.mpo@dfo-mpo.gc.ca.
- Date modified: