Contact Information

• Contact by Marine Radio
• Contact by Cellular Telephone
• Contact by Telephone, Mail or E-mail
  • Inuvik
  • Iqaluit
  • Prescott
  • Sarnia
  • Thunder Bay
  • Superintendent

Establishing Contact using Marine Radio

MCTS Centres use the identifier consisting of the location of the centre followed by the word "Coast Guard Radio" or "Traffic", e.g. "Prescott Coast Guard Radio". "Coast Guard Radio" is used for all communications except those related to the vessel traffic regulating service.

Calls shall be directed to the appropriate centre name regardless of where the vessel is located within the radio coverage area of that centre. For example, a vessel located near the transmitter site at Tobermory, which is controlled by Thunder Bay MCTS centre, would address the call to "Thunder Bay Coast Guard Radio". The call would be made as follows:

"Thunder Bay Coast Guard Radio, Thunder Bay Coast Guard Radio, this is Sea Fox VC1234, Sea Fox VC1234, over."

If calling on a channel other than 16, identify the channel being used as part of the call.

For a complete listing of the radio channels and frequencies monitored by each MCTS Centre, consult the section entitled VHF Marine Radio Channels or visit the site for a specific MCTS Centre.

Contact by Cellular Telephone

Use of a Marine Radio is the most efficient method of alerting the Coast Guard and other boaters to an emergency situation. On the Great Lakes, operators of vessels not equipped with a Marine Radio can use the *16 service to contact the nearest Marine Communications and Traffic Services (MCTS) Centre easily in an emergency. Keying *16 on your Bell Cellular, Cantel or Thunder Bay Cellular telephone, connects you directly to the officer on duty at the MCTS Centre, who will arrange assistance for you.

For more information consult the section entitled Cellular Telephone Marine Emergency Service - Great Lakes Basin.

Contact by Telephone, Mail or Email

Inuvik MCTS Centre: (May 15 to October 31 only)

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Officer-in-Charge - MCTS
P.O. Box 2659
Inuvik, NWT
X0E 0T0

Fax Number: 867-777-2851

Email address: Officer in Charge

Iqaluit MCTS Centre: (June 15 to December 15 only)

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Officer-in-Charge - MCTS
P.O. Box 189
Iqaluit, NWT
X0A 0H0

Telephone Numbers:
(867) 979-5269 MCTS Operations
(867) 979-5724 NORDREG Operations
(867) 979-5260 Officer in Charge

Fax Numbers:
(867) 979-4264 Fax MCTS Operations
(867) 979-4236 Fax NORDREG Operations

Email address: Officer in Charge

Prescott MCTS Centre:

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Officer-in-Charge - MCTS
P.O. Box 1000
Prescott, Ontario
KOE 1TO

Telephone Numbers:
(613) 925-4471 MCTS Operations
(613) 925-0618 Officer in Charge

Fax Number: (613) 925-4519

Email address: Officer in Charge

Sarnia MCTS Centre:

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Officer-in-Charge
P.O. Box 2778
Sarnia, Ontario
N7T 7W1

Fax Number: (519) 337-2498

Email address: Officer in Charge

Thunder Bay MCTS Centre:

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Officer-in-Charge - MCTS
Suite 400 - 100 Main Street
Thunder Bay, Ontario
P7B 6R9

Fax Number: (807) 345-2688

Email address: Officer in Charge

Superintendent MCTS:

Mailing Address:
Fisheries and Oceans Canada
Canadian Coast Guard
Superintendent MCTS, Central & Arctic Region
520 Exmouth Street
Sarnia, Ontario
N7T 8B1

Telephone Number: (519) 383-1937

Fax Number: (519) 383-1989

Email address: Peter.Garapick@dfo-mpo.gc.ca