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Marine Communications and Traffic Services (MCTS) Officer 

(Excerpt from a distress call)

MCTS OFFICER – Québec traffic to CCGS Cape Tourmente.

COMMANDING OFFICER – Québec traffic, this is Cape tourmente, go ahead.

MCTS OFFICER – CCGS Cape Tourmente this is Québec traffic, we have received the information that the boat Aviso II is currently experiencing an engine break down near Beauport and is asking for assistance, go ahead.

COMMANDING OFFICER – Québec traffic we are proceeding towards the Aviso II. We should be there in 10 minutes.

MCTS OFFICER – Roger CCGS Cape Tourmente, in 10 minutes. Over.

Imagine if you were lost at sea or your motor stopped working and there was no one to call and no one to help you. How would you feel? So when a boater calls for help, the MCTS Officer is always there to answer. You can trust that someone will answer your call any day, 24 hours a day. As an officer there is nothing better than knowing that you are that contact who makes the difference.

Every call is a different problem to solve and a different procedure to follow. Without physically being in the action during a rescue, the MCTS Officer brings hope and help to the people in distress. They are basically the eyes and ears of our fleet not only with their response to distress calls but also through the coordination of traffic on Canadian waters. MCTS Officers also offer their services for icebreaking and for search and rescue.

A day in a life of a Marine Communications and Traffic Services Officer always starts with a confident smile. Whether he or she is coming in to work at the early hours of the day or late during the night, the Officer always remembers why he is there and the difference he can make in the life of others.

MCTS Officers work shift work, an average of 37.5 hours a week and may work occasional overtime  shifts depending on operational requirements.  Basic salary range from  $45,320 to $63,170. After the selection process, a pool of successful candidates is established. Once the training program begins, the training proceeds in three phases:

- During the first phase the orientation/introduction is completed. Trainees receive a 350$ allowance during this time.

- During the second phase, the trainees will complete a 23 week training course at the Canadian Coast Guard College, located in Sydney, Nova Scotia. Trainees receive a weekly allowance of $350 during this phase, however a deduction of $90 per week is taken from the allowance to cover room and board costs.

- Finally during the third phase, the trainees will receive on-the-job training. This type of training program was built to prepare our trainees for the job. They are prepared for any call and have the confidence to handle any situation. During this phase the annual salary starts at $37 849 . Depending on the complexity of operations at the chosen MCTS centre, training in this phase can vary between 3 to 6 months.

 
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