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1.0 Strengthening the CCG as a Client-Focused National Agency
1.1 Levels of Service Review
1.2 Marine Service Fees Strategy
1.3 Stronger Canadian Coast Guard Identity
1.4 Strengthening Management
2.0 Support for Canada's Maritime Security Agenda
2.1 Continued Participation in the Federal Maritime Security Agenda
Focus on Efficiency and Effectiveness
3.0 Fleet Renewal
3.1 Procurement of New Vessels
3.2 Improved Maintenance of the Existing Fleet
3.3 Fleet Operational Readiness
4.0 Continued Implementation of Modernization Initiatives
4.1 Aids to Navigation in the 21st Century (AtoN21)
4.2 Integrated Technical Services Strategy Project
5.0 Effective Management of Our Workforce and Workplace
5.1 Enhanced Human Resources and Succession Planning
5.2 Standard Regional Organizations
5.3 Development of People
5.4 Address Operational Issues
6.0 Key Initiatives - Ongoing Services
6.1 NAVAREAS
6.2 SAR Needs Analysis
6.3 Renewal of the CCGA Contribution Agreement
6.4 CCG Environmental Response Review
6.5 Brigadier General M.G. Zalinski
6.6 Canada Shipping Act (CSA) 2001
6.7 Improved Maintenance of Existing Shore-based Infrastructure
6.8 CCG College
This document provides a report on the progress made by the Coast Guard against its commitments for 2007-08, as outlined in its 2007-10 Business Plan.
The report is based on a detailed and extensive self-assessment by the Coast Guard Management Board and is based on the following criteria:
Green: The project or deliverables were completed as planned and/or decision/approval was obtained by April 30, 2008.
Yellow: The project or deliverables were not completed as planned due to external factors/or substantial progress has been made but the project or deliverables were not fully completed by April 30, 2008.
Red: The project or deliverables are substantially incomplete.
Commitments related to the 2007 Report of the Auditor General are flagged with the acronym AG.
To the best of my knowledge, this report represents a fair and accurate assessment of progress to date, based on information available at this time.
George Da Pont
Commissioner
Canadian Coast Guard
Objective, precise levels of service that are understood by all Coast Guard managers and stakeholders, and applied consistently throughout the country. Through advisory boards, we will have an opportunity to develop a common understanding, assess existing levels of service and any perceived gaps as well as discuss requests for enhanced services that have been raised by external and internal users of our services.
Note: An explication of the acronyms in the "Lead" Column is available in Appendix A.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Codify and reissue existing Levels of Service (LOS) Guidelines and, where applicable, existing service standards. Complete the Search and Rescue (SAR) Needs Analysis. Initial analysis and options will be available in June 2007. | AG | DG, MS | ||
| AG | ||||
| Start consultations with clients and stakeholders through advisory bodies on LOS Guidelines and the findings of the SAR Needs Analysis. This will identify existing variances in service delivery and take a structured approach to requests for enhanced services. | AG | DG, MS |
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Collaborate with the commercial shipping industry in developing options for the future of Marine Services Fees with the objective of putting forward a common recommendation to the Government.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Develop proposed way forward, including different options and secure government direction on recommended approach. This includes addressing the Arctic Fee issue. | DG, IBMS |
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Strengthen pride in identity and traditions and reinforce the values and culture required to operate effectively as a national Agency.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Build a nationally consistent Internet presence. | DG, IBMS | ||
| Develop common communications material for external use and re-establish a twice-yearly national CCG newsletter. | DG, IBMS |
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| Finalize and implement Uniform Policy Guidelines. | AC, C&A |
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As an integral part of strengthening itself as a national Agency, the Coast Guard must work toward national consistency in its planning, reporting and management practices.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Seek approval of an amended Program Activity Architecture (PAA) for use in all internal and external planning documents and systems to better align with our programs and activities and provide greater transparency on how funds are spent. | AG | DG, IBMS |
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| Develop a performance measurement and reporting framework in line with government principles regarding effective management and accountability. | AG | DG, IBMS |
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| Develop national practices and process: | ||||
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AG | DG, ITS | ||
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AG | DG, IBMS |
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AG | AC, MAR | ||
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Report on the relationship with Human Resources and Corporate Services and service levels provided to the Agency in each CCG region. |
AG | AC, NFLD | ||
Contribute significantly to maritime domain awareness capacities through its Marine Communications and Vessel Traffic Services and through its presence on all coasts, support on-water enforcement and responsiveness capacities by providing crews and vessels, and provide interagency and interdepartmental collaboration in support of maritime security.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Continue to participate in Government of Canada security agenda discussions and develop options for CCG support as required. | Deputy Commissioner | ||
| Continue work on implementation of the DND-led east and west coast Marine Security Operations Centres (MSOCs), and on the development of the RCMP-led Great Lakes-St. Lawrence Seaway MSOC. | Deputy Commissioner |
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| Deliver enhanced Marine Security Enforcement Team (MSET) training to relevant CCG employees. | DG, Fleet | ||
Procure new vessels to replace those that are beyond their useful life, to improve maintenance of existing vessels through life-cycle management; and to manage the Fleet more effectively through better operational planning processes and the development of clear charging policies.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Issue contracts for the mid-shore patrol vessels approved in Budget 2006. | AG | DG, MCP |
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| Finalize procurement strategies for the vessels approved in Budget 2007 and begin the procurement process. | AG | DG, MCP |
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Maintain its current fleet in accordance with government expectations to improve CCG asset capability, reliability, availability and value at minimum life-cycle cost.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Seek Treasury Board approval to establish new refit authority, within the major capital envelope, to facilitate planning and provide both in-year and year-over-year budget stability. | AG | DG, IBMS |
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| Deliver a strategy and plan for the implementation of a vessel survey program for use in developing refit work packages and vessel replacement strategies. | AG | DG, ITS |
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| Develop and implement selected critical national standard vessel maintenance documentation. To include: | ||||
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AG AG AG |
DG, ITS DG, ITS DG, ITS |
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| Conduct a study relating to maintenance strategies, systems, procedures and operations in order to assess the current situation and to inform effective implementation of lifecycle management. | Special Advisor to the Commissioner |
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Openly and transparently communicate to Parliamentarians and stakeholders the true financial and management resources required for a civilian Fleet that is ready and able to respond to Government of Canada requirements. Develop a new charging model as the basis for simplified service accords with clients, beginning with DFO Science and DFO Fisheries & Aquaculture Management (F&AM).
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Develop new charging model and performance indicators for internal clients based on the concept of operational readiness. | AG | DG, Fleet | ||
| AG | DG, Fleet | |||
| AG | DG, Fleet | |||
| AG | DG, Fleet | |||
| AG | DG, Fleet | |||
| Improve coding and business rules for the Fleet Activity Information System (FAIS) to meet Fleet and Client information requirements. | AG | DG, Fleet |
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| Define requirements of fleet mission readiness. | AG | DG, Fleet | ||
| Develop new Enhanced Fleet Planning Process integrated with Business Planning process. | AG | DG, Fleet |
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| Publish a Fleet Annual Report for 2006-2007 that clearly depicts quantitative and qualitative analysis of the Fleet's performance. | AG | DG, Fleet | ||
As an integral part of strengthening itself as a national Agency, the Coast Guard CCG must work toward national consistency in its planning, reporting and management practices.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| The national targets for Aids to Navigation of the 21st Century (AToN 21) are as follows: | ||||
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AG | DG, MS | ||
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AG | DG, MS | ||
| Develop business cases for: | ||||
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AG | DG, MS & DG, ITS | ||
| DG, MS & DG, ITS | The next step, which is the development of the business case assessing the effectiveness and efficiency of CCG paint facilities, could not be completed as planned. It will be completed in 2008/2009 (ITS lead). | |||
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AG | DG, ITS
(Previously DG, MS) |
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AG | DG, MS | ||
| Begin Consultations | AG | DG, MS | ||
| Take the following Life Cycle Management and Equipment Standardization actions: | AG | DG, ITS | ||
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AG | DG, ITS | ||
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AG | DG, ITS | ||
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AG | DG, ITS | ||
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AG | DG, ITS | ||
| Develop draft of e-navigation (electronic navigation) vision for CCG for future consultations. | DG, MS | |||
| Develop a strategy for the future of the Canadian Long Range Aids to Navigation (LORAN-C) service subject to the broader international approach to LORAN technology. | DG, MS | |||
Develop and implement a national life-cycle materiel management system that will ensure that CCG assets are available, reliable, and safe and are provided at the lowest life-cycle cost.
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Implement a nationally consistent regional organization Note- See Section 5.2 "Standard Regional Organizations" for further information | AG | DG, ITS | ||
| Deliver a focused plan for the targeted, phased implementation of Maintenance Information Management System. | AG | DG, ITS |
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| Complete Services Catalogue, with activity costs, to describe the range of CCG's Asset Management Services and allow the preparation of costed work plans and reliable business plan estimates. | DG, ITS | |||
| Deliver a guidance manual that establishes the procedures and practices to ensure that resource management and the reporting of technical work are completed in a businesslike manner and conform to the Department's and CCG's requirements. | DG, ITS | |||
| Complete the technical operating methodologies - Project Management, Risk Management, and Quality Management - that describe the program management procedures and practices. | DG, ITS | |||
Strengthen its capacity and process for human resource planning and succession planning by taking on a greater role in human resource planning, including planning requirements for seagoing and shore-based personnel, as well as planning and organizing the delivery of training for all CCG employees.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Develop and implement one comprehensive national HR plan for CCG that includes Employment Equity commitments and strategies for recruitment and succession planning of critical groups. | Deputy Commissioner | ||
| Seagoing Personnel Career Development Initiative - Build capacity and program. | DG, FLEET |
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Develop and implement a standard organization model to ensure national consistency in its organizational structure and entrench its core competencies in National Model Work Descriptions (NMWDs).
| Commitment | Lead | Results Achieved/Status | ||
|---|---|---|---|---|
| 2007-2008 | ||||
| Obtain approval of standard regional organizations and migration strategy from CCG Management Board. | AG | DGs & ACs |
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| Develop NMWDs for technical and seagoing positions. | AG | DGs & ACs | ||
| AG | DGs & ACs | |||
Deal with risks associated with demographic shifts and ensuing retirements and, ensure the continuity of corporate knowledge and management capacity critical to our operations.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Create and staff one senior developmental position within each of the regional Assistant Commissioners' offices to help develop middle management capacity. | AC, NFLD | ||
| Develop a national training strategy based on best practices.
Note - This is closely related to the Key Initiatives- Ongoing Services, Canadian Coast Guard College "Develop a plan to meet the training needs of the Agency in conjunction with the findings of the CCG HR Plan", ED, CCGC |
AC, PAC |
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Address the most pressing operational human resources requirements to ensure the effective continuity of its services and to respond to the needs of our employees.
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Develop a plan for a phased national implementation of the Performance Review System used in Quebec Region, which is a best practice. | Deputy Commissioner | ||
| Develop strategic frameworks for collective bargaining with Ships' Crews. | DG, FLEET | ||
| Develop strategic frameworks for collective bargaining with Radio Operations (ROs). | DG, MS | ||
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Finalise relevant documentation and implementation issues with the International Maritime Organization in order to obtain final international endorsement for Canada to implement Global Maritime Distress and Safety System (GMDSS) NAVAREAS in the Arctic. | DG, MS |
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| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
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Complete the Search and Rescue (SAR) review and begin consultations as part of the Levels of Service Review. |
DG, MS | Note - Please see Section 1.1 "Levels of Service Review" for further information. | |
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Renew the CCGA Contribution Agreements. | DG, MS |
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| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Review the national environmental response strategy. | DG, MS | ||
| Enhance spill response capacity in the Arctic | DG, MS | ||
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Conduct an assessment and develop a risk-based action plan to deal with the matter. | DG, MS |
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| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Ensure functional specialists have the necessary training, authorities and tools to deliver CCG's pollution prevention and/or response activities required upon formal promulgation of CSA 2001. | DG, MS |
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| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Establish Centres of Engineering Expertise pilot projects in each of Québec and Pacific regions. | DG, ITS | ||
| Ensure acquisition of standardized maintenance documentation with the purchase of all new CCG shore-based assets. | DG, ITS | ||
| Develop the plan for condition assessment of high risk remote navigation and communication sites, and based on plan, produce an inventory with the assessment of prioritized actions that may be required. | DG, ITS | ||
| Develop the plan for the development of maintenance plans for shore-based infrastructure. | DG, ITS | ||
| Commitment | Lead | Results Achieved/Status | |
|---|---|---|---|
| 2007-2008 | |||
| Transfer the recruitment and Officer-cadet Management programs from Fleet Headquarters to the College. | ED, CCGC | ||
| Develop strategies to recruit high-quality instructors for all programs. | ED, CCGC | ||
| Develop a plan to meet the training needs of the Agency in conjunction with the findings of the CCG HR Plan.
Note - This commitment is closely related to Section 5.3 Development of People "National Training Strategy Based on Best Practices" - AC, Pacific. |
ED, CCGC |
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| AC | Assistant Commissioner |
| AG | Auditor General |
| C&A | Central and Arctic Region |
| CCGA | Canadian Coast Guard Auxiliary |
| CCGC | Canadian Coast Guard College |
| DFO | Department of Fisheries and Oceans |
| DG | Director General |
| ED | Executive Director |
| HRCS | Human Resources and Corporate Services |
| IBMS | Integrated Business Management Services |
| ITS | Integrated Technical Services |
| MAR | Maritime Region |
| MCP | Major Crown Projects |
| MS | Maritime Services |
| NFLD | Newfoundland and Labrador Region |
| PAC | Pacific region |