130 - Communication Skills

Description

This course provides the basics of:

• handling conflict effectively
• communicating difficult issues
• organizational communication theory

Topics covered in this course include:

• the use of appropriate marine terminology
• organizing, participating in and chairing meetings
• the basics of good correspondence techniques, such as:
  • oral presentations
  • technical report writing
• good communication skills needed in a marine organization, such as:
  • writing
  • reading
  • listening
  • speaking
• communication processes used within the Canadian Coast Guard College